David Smith

David Smith, Head of Standards & Industry Governance, has 26 years of experience working in the airline industry in the travel distribution supply chain. Within 10 years at a major European airline, and 16 years at ATPCO, he has experience in finance, business process re-engineering, outsourcing, program management, commercial negotiation, project office management, data distribution, and standards creation and management.

Learning
How to make change and refund billing disputes a thing of the past
When travel plans change for passengers, airlines take pride in helping those travelers find new routes to get to their destination, provide a...
Insights
Breaking down the building blocks of standards
How do 400+ airlines, 10+ GDSs, and hundreds of websites and sales channels produce consistent answers to flight shopping searches? Through ATPCO...
Learning
What are standards and how do they affect the airline industry?
What are standards and why do we need them? What does ATPCO have to do with making standards? How do standards affect me as an ATPCO customer? ...