Insights
We’re grateful for this airline industry
  It’s been a rough year, but working with you has made it so much better than it might have been. We’re grateful for the opportunities to work...
Insights
The foundation of flight shopping in 2021 & beyond
Industry colleagues,  As the year comes to a close, I wanted to reflect on the work we’ve done, the strides our industry has taken toward recovery,...
Products
Accessing Routehappy Content will soon be simpler and faster
A new Routehappy API will be available in mid-August, supporting industry recovery efforts and providing simpler and faster access to airline...
Products
Airlines spoke, KAYAK listened
Since 2004, KAYAK has helped reshape our industry. Through calm and turbulent times, it has maintained its leading edge with a sharp focus on data...
Learning
Decoding airline industry acronyms
Are you trying to figure out what your colleague is talking about when they’re droning on about the ASKs LLCs get from their O&Ds? Or what fares to...
Insights
Innovative and Agile. Can industry standards be both?
If we learned anything during the last 12 months, it’s that the airline industry must be able to adapt quickly. But the underlying data structures...
Insights
Top 7 tips for communicating to air travelers in 2021...and beyond
The results are in! Customer sentiment and purchase drivers have never been more uncertain than they are right now. During ATPCO’s recent The New...
Insights
3 ways airlines can leverage being an ATPCO Community Participant
The year 2020 has clearly shown us a few positives, including how powerful the intersection of data, technology, and community can be. From...
Insights
The two-part process to optimizing your airline’s direct channel
Every airline wants a clear and stress-free experience for their travelers, but making that happen can be tortuous. There’s a better way. In this...
Learning
How to make change and refund billing disputes a thing of the past
When travel plans change for passengers, airlines take pride in helping those travelers find new routes to get to their destination, provide a...