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Why is automating airline ticket changes and refunds important?
Why is automating airline ticket changes and refunds important?
By Karin Kron

Automating processes for changing or refunding an airline ticket is a big win for airlines, travel agents, and travelers. Find out why, and how an upcoming change will automate even more transactions.

We’re grateful for this airline industry

By Siobhan Sheehan

It’s been a rough year, but working with you has made it so much better than it might have been. We’re grateful for the opportunities to work with our partners to bring friends and families together all over the world.

Like our CEO Alex Zoghlin explains to the kids in the video, ATPCO has done a lot of work this year to help flight shoppers. We could never have done it without you.

 

Read Alex Zoghlin's 4 key initiatives for dramatically shaping the future of the airline industry

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Siobhan Sheehan

About Siobhan Sheehan

During her 20 years as Editor at ATPCO, Siobhan has been defending the right of airline industry professionals to be communicated with in simple language. She divides her time among publishing content, ensuring consistent communications, checking grammar, and describing complicated concepts and systems in plain terms.

She graduated summa cum laude from Immaculata University in Pennsylvania with a bachelor’s degree in English and earned her master’s degree in writing, literature, and publishing from Emerson College in Boston.

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