Megan Humphries

Why is automating airline ticket changes and refunds important?

By Karin Kron

25 March 2024

Automating processes for changing or refunding an airline ticket is a big win for airlines, travel agents, and travelers. Find out why, and how an upcoming change will automate even more transactions.

Learning

Megan Humphries

As Global Head of Corporate Communications, Megan develops actionable strategies to elevate ATPCO and drive increased engagement with media, customers, and employees.

Megan joined ATPCO after the Routehappy acquisition in February 2018, where she has since been learning all things airline pricing, airline distribution, and the beautiful complexities the aviation industry offers. The Australian native is a fanatical traveler, having lived on three continents and visited more than 40 countries.

She graduated from Murdoch University with a Bachelor of Mass Communications, with a Public Relations major.

Articles written by Megan Humphries

Customer spotlight: ATPCO and Emirates sign three-year enterprise content deal

14 Mar 2019

ATPCO and Emirates Sign Three-Year Enterprise Rich Content Deal

Learning

What every B2B company can learn about customer experience from renting a bike

6 Aug 2018

I’d used a bike share once before in the States a couple of years ago, but the industry has come a long way from swiping a credit card to rent a bike from a central bay.