By Karin Kron
Automating processes for changing or refunding an airline ticket is a big win for airlines, travel agents, and travelers. Find out why, and how an upcoming change will automate even more transactions.
Sharon Mickelson
Sharon Mickelson has over 30 years of industry experience and currently leads the distribution strategy of fares and rules worldwide for Delta Air Lines within Revenue Management.
To support the fast-paced environment, her team spans the globe with locations in North America, Singapore, Amsterdam, and India.
Articles written by Sharon Mickelson
Putting travelers first in shopping with Next Generation Storefront
The flight shopping experience has long been based on the idea that an airline seat is a commodity, instead of part of the overall travel experience.
Last Name
Mickelson
First Name
Sharon