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Why is automating airline ticket changes and refunds important?
Why is automating airline ticket changes and refunds important?
By Karin Kron

Automating processes for changing or refunding an airline ticket is a big win for airlines, travel agents, and travelers. Find out why, and how an upcoming change will automate even more transactions.

Siobhan Sheehan

Siobhan Sheehan

During her 20 years as Editor at ATPCO, Siobhan has been defending the right of airline industry professionals to be communicated with in simple language. She divides her time among publishing content, ensuring consistent communications, checking grammar, and describing complicated concepts and systems in plain terms.

She graduated summa cum laude from Immaculata University in Pennsylvania with a bachelor’s degree in English and earned her master’s degree in writing, literature, and publishing from Emerson College in Boston.

Articles written by Siobhan Sheehan

We’re grateful for this airline industry

We’re grateful for this airline industry

ATPCO has done a lot of work in 2021 to help airfare flight shoppers. We could never have done it without you, our airline industry partners.

Decoding airline industry acronyms

Complex industries grow their own languages, and airline pricing is one of the worst. Let ATPCO help you learn what some of these acronyms and terms mean.

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Sheehan
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Siobhan